Refund & Cancellation Policy

Numoease offers a one-time Detailed Report for ₹99 + 18% GST. There is no subscription and no recurring charge, so there is nothing to cancel on an ongoing basis. This policy explains cancellations and refunds for that one-time purchase.

Cancellations

You can decide not to buy at any time before payment — simply don't complete checkout. Because the Detailed Report is generated and delivered instantly after a successful payment, an order cannot be cancelled once the payment has gone through and the report has been unlocked.

Refunds

As a digital product delivered immediately, the Detailed Report is generally non-refundable once unlocked. We want you to be treated fairly, so the exceptions below always apply.

When we will refund

• You were charged but did not receive your report due to a technical error — contact us within 7 days and we will restore access or issue a full refund.
• Duplicate charge — if you were charged more than once for the same order, the extra charge is refunded in full.
• Failed or unauthorised transaction — money debited for a failed payment is auto-reversed by the payment gateway, typically within 5–7 business days.

How to request a refund

Email hello@numoease.com from the email you used at checkout, with your name and the approximate date/time of the transaction. Approved refunds are made to your original payment method via our gateway (Cashfree Payments) and usually appear within 5–7 business days, depending on your bank or card issuer.

This policy is offered in good faith alongside our Terms of Service. Nothing here limits any right you may have under applicable Indian consumer-protection law.